How to Download Your Purchase

Thank you for your purchase!

How Do I Get My Purchase?

After you make your purchase, you will receive a confirmation page with a link to download your purchased file, plus an email from Shopify with a link to download your purchased file.

Click on the link and then the download process will start.

Please note that most mobile devices such as phones and iPads, do not allow for downloading through a link.

Please use a desktop computer or laptop computer to download your purchase if you are experiencing problems downloading using your mobile device.

All files are sent in the PDF format. Most computers have Adobe Reader already installed on them, but if your laptop, PC, or mobile device does not have a PDF reader of some kind on it, you'll need to download one to view your items. Adobe Reader is the most common one and it's free. You can download it here.

Some products are sent using a compressed ZIP file.

How to Download a Zip File:

On a laptop or personal computer- save the ZIP file to your computer, right-click and select, "Extract All." This will create a new file on your computer in which you can open. On rare occasions, your browser may change up the download process. If this occurs, please try using a different browser.

On a mobile device- before you download the ZIP file directly to your mobile device, you may need a free app to unzip the product (a good, free one is FileExplorer Free). This will allow you to unzip the folder to access it. Another solution available on some mobile devices is to long hold the zipped file icon and then click, "Extract."

If you can't find the file once it's downloaded, try looking in Downloads under My Computer or search the title of the file on your computer.

Unfortunately due to everyone having different operating systems and browsers, we cannot individually offer technical help, however hopefully the information above will be helpful!